Archive for August, 2009

  • Defining the Role of an IT Manager – Part Two

    Defining the Role of an IT Manager – Part Two

    One of the most common struggles we hear about with new managers is resentment from fellow team members.  Sometimes peers (that are now your employees) will resent the fact that you were promoted and they were not.  Others might simply feel that you are not...

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  • Defining the Role of an IT Manager – Part One

    Defining the Role of an IT Manager – Part One

    In this chapter, we will discuss exactly what it means to be an IT Manager.  In today’s world, IT Managers can be responsible for many different areas of focus – or just one area.  These areas could include Project Management, Server Administration, IT Compliance, Security,...

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  • Top 10 New IT Manager Mistakes

    Top 10 New IT Manager Mistakes

    New managers tend to make mistakes.  It’s part of the learning process.  One HR department of a fortune 100 company recently did a survey or seasoned manager to find out what the most common mistakes were made.  Here is the list. 1. Thinking That You...

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  • IT Department Goals

    IT Department Goals

    One of your goals as an IT Manager is to align yourself and your department to the goals of the company.  The size or type of business is irrelevant.  It doesn’t make any difference if you are an IT Director for Wal-Mart or a front-line...

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  • Office Politics – Survival of the Saavy

    Office Politics – Survival of the Saavy

    There’s one skill everybody at work wishes they were better at, but you won’t find it taught in MBA courses: office politics. Tales of political sabotage, power plays and turf wars are part of any organization’s history. Nonetheless, political competence is the one skill everyone...

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  • How to communicate with Your Team

    How to communicate with Your Team

    Communication is the exchanging of ideas and information. Clear communication is an essential element in any business environment to manage business activities. For the success of any business communication between the employer and the employees is a must. Communicating effectively with your employees will help...

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  • How much you are really paying for text messages.

    How much you are really paying for text messages.

    The New York Times recently wrote a story on the dirty little secret behind cell phone companies and text messages – something they would be very happy that if you the consumer never found out – it costs them basically nothing, but you bundles. Text...

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